WNS enables organizations to outperform with a suite of proprietary platforms and tools tailored to address requirements across the end-to-end pharmacovigilance space. We utilize our 20-year-plus Life Sciences experience and market-leading expertise in Artificial Intelligence (AI), data analytics and automation to drive agility, efficiency, customer-centricity and compliance in pharmacovigilance.

WNS enables organizations to outperform with a suite of proprietary platforms and tools tailored to address requirements across the end-to-end pharmacovigilance space. We utilize our 20-year-plus Life Sciences experience and market-leading expertise in Artificial Intelligence (AI), data analytics and automation to drive agility, efficiency, customer-centricity and compliance in pharmacovigilance.

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  • >40% Efficiency Improvement
  • ~30% Digital Containment
  • ~30% Increase in Customer Adoption Rate
  • >20% Improvement in Patient/Reporter Experience

Fit-for-Purpose Proprietary Solutions Delivering Tangible Outcomes

Smart, advanced offerings to digitally transform Life Sciences operations and build patient engagement

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Augment Pharmacovigilance with Human and Digital Proficiency

Delivering excellence by leveraging industry expertise and advanced technologies across the entire spectrum of pharmacovigilance operations

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Case Receipt
  • Multilingual contact center
  • Medical information
  • Literature search
  • Social media data scraping
  • Affiliate case intake
ICSR-Case-Processing
ICSR Case Processing
  • Book-in, data entry
  • Triage
  • QC review
  • Medical review
  • Reconciliations
  • Submissions/distribution/follow-up
Report-Writing
Report Writing
  • PBRER
  • PADER
  • PSURs
  • DSURs
  • Safety narrative writing
Safety-and-Risk-Management-Epidemiology
Safety and Risk Management Epidemiology
  • Signal detection
  • Label updates
  • Epidemiology (qualitative and quantitative)
  • Risk management plan and Risk Evaluation and Mitigation Strategy (REMS) writing
Safety-Database-Services
Safety Database Services
  • Safety database setup and maintenance
  • L1 helpdesk
Specialized-Pharmacovigilance-Services
Specialized Pharmacovigilance Services
  • Qualified Person Responsible for
    Pharmacovigilance (QPPV) services
  • Qualified Person Responsible for Pharmacovigilance (QPPV) services
  • Clinical adjudication committee
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Case Study

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Case Studies

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Global Energy Provider Transforms Debt Collection, Reduces Costs by 60%

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Global E&U Company Improves NPS amidst COVID-19 with Digital Communication Platforms

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Case Study

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Predictive Analytics Helps Utility Boost Debt Collection by 50%

pharmacovigilance-WNS-Advantage

Why Choose WNS?

  • 20+ years of Healthcare and Life Sciences excellence, along with strong credentials in pharmacovigilance and analytics
  • A scalable model with a qualified talent pool to work across
    Pharma and Healthcare practices
  • Strategic partnerships with our clients to co-create a transformational journey in all areas of business improvement
  • An in-depth understanding of pharmacovigilance frameworks and patient support services
  • Best practices from other industry verticals to drive digital and domain expertise
  • Embedded technology and an innovation-led program transformation approach